Straight answers about manual digital escrow.
What exactly is escrow and how does Escrows Click work?+
Escrow means a neutral third party holds the buyer's money until the seller delivers what was agreed. With Escrows Click, you open a trade in Telegram, we collect the funds, the seller delivers, the buyer confirms, and we release the funds.
How do I know my money is safe?+
We use secure payment methods, hold funds in segregated accounts, and never release funds until you confirm the digital item was delivered as agreed.
What happens if the seller disappears after payment?+
If no delivery is made within the agreed timeframe, we refund the buyer in full.
What if the buyer falsely claims they didn't receive the digital item?+
We require objective proof of delivery (screenshots, transaction IDs, transfer logs). If the seller provides that proof, funds are released to the seller.
How long does the inspection period last?+
Usually 24 hours, but it can be customized per trade based on what both parties agree at the start.
Can I cancel a trade after paying?+
Before delivery, yes (minus any processing fee). After delivery, cancellation is only possible if the item isn't as described and the dispute process rules in your favor.
What digital products are NOT accepted?+
Anything illegal, tangible goods, and items violating third-party platform Terms of Service. We state this upfront in your chat.
Is there a fee for using Escrows Click?+
Yes. Escrows Click charges a flat 2% escrow fee on every deal. The buyer pays the deal price plus 2%; the seller receives the full deal price; the 2% is retained by us to cover admin, verification, and mediation. The fee is non-refundable, including on cancellations or refunds before delivery.
How do I pay?+
We support multiple payment methods including crypto, bank transfer, and other options confirmed in your chat. Payment details are provided privately once the trade is opened.
Why chat-based and not automated?+
Because every digital trade is unique. A human agent ensures fairness where an algorithm can't — especially for edge cases, disputes, and unusual asset types.
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